We stand behind our products...okay, we sit.

You can always buy direct from Axtell Expressions with confidence. Every order is guaranteed to meet your satisfaction or you can return it to us unused WITHIN 2 WEEKS for full refund of your purchase price.

Please understand custom orders such as unique color or pattern changes void the return policy because they cannot be restocked. Shipping charges are not refundable.

We cannot guarantee that your puppet will arrive in time for a deadline, and we expressly limit our liability to the return policy above. No other warranty is made or implied by Axtell Expressions, Inc.

Before ordering an item, visualize how you might use it. A good idea can spark an entire show concept! If you see something that you want, but you are not sure how you might use it, try writing a routine for it, ask your friends or give us a call. If you like the item, your audience will love it!

NOTE - Because our puppets are hand crafted, fabrics, painting, colors and production techniques will all vary. Each puppet is unique and has it's own character and imperfections. If you will need closely matching duplicates, try to order them at the same time.

We also cannot gurarantee that your puppet will not forget it's lines ... don't laugh we've been asked that!